Close vs Pipedrive: Which CRM Tool Is Better in 2026?
Close
From $49Pipedrive
From $14Quick verdict
Overall pick: Pipedrive
Pipedrive is the better choice for most buyers due to its significantly lower starting price of $14 per seat, making it more accessible for small teams and pipeline-focused SMBs. Close, at $49 per seat, is better suited for inside sales teams that need built-in calling, SMS, and email sequences for high-volume outreach. Both tools offer the same core features, so the decision hinges on budget and whether outreach capabilities are a priority.
- Pipedrive's entry plan ($14) is 71% cheaper than Close's ($49).
- They cover the same 7 of 8 core features we track, so price and UX decide.
Cost calculator
| Tool | Monthly | Yearly |
|---|---|---|
| Close · per user | $245.00 | $2940 |
| Pipedrive · per user | $70.00 | $840 |
Based on entry-level paid plans. Prices change, so check the vendor before you buy.
Which one should you choose?
| If you need… | Pick | Why |
|---|---|---|
| Small team with tight budget | Pipedrive | Pipedrive starts at $14 per seat vs Close at $49 per seat, making it 71% cheaper for budget-conscious buyers. |
| Inside sales team focused on high-volume outreach | Close | Close is explicitly designed for inside sales teams and high-volume outreach, with built-in calling, SMS, and email sequences. |
| Sales reps who prioritize visual pipeline management | Pipedrive | Pipedrive is built around a visual pipeline CRM designed for salespeople, matching its core strength. |
| Team needing lead scoring | Tie | Neither Close nor Pipedrive offers lead scoring, so both are equally unsuitable for this need. |
| Business requiring a mobile app and public API | Tie | Both tools provide a mobile app and public API, so neither has an advantage here. |
Feature comparison: Close vs Pipedrive
| Feature | ||
|---|---|---|
| Free plan | ❌ | ❌ |
| Starting price | $49 /user/mo | $14 /user/mo |
| Visual sales pipelines | ✅ | ✅ |
| Email tracking & 2-way sync | ✅ | ✅ |
| Lead scoring | — | — |
| Built-in dialer & call logs | ✅ | ✅ |
| Workflow automations | ✅ | ✅ |
| Revenue forecasting & reports | ✅ | ✅ |
| Mobile iOS / Android app | ✅ | ✅ |
| Public API | ✅ | ✅ |
Highlighted rows are where the tools differ.
Pros and cons
Close
- Built-in dialer and call logs support inside sales and high-volume outreach.
- Includes SMS and email sequences for multi-channel engagement.
- Offers visual sales pipelines, workflow automations, and revenue reporting.
- Provides a mobile app and public API for flexibility.
- Starts at $49 per seat, which is significantly higher than Pipedrive's $14.
- Lacks lead scoring, which may matter to teams prioritizing qualification.
- No free plan available.
Pipedrive
- Starts at $14 per seat, making it far more affordable than Close.
- Visual pipeline CRM designed specifically for salespeople.
- Includes email tracking, calling, automations, reporting, mobile app, and API.
- Well-suited for pipeline-focused SMBs.
- Lacks lead scoring, same as Close.
- No free plan available.
- May be less tailored to high-volume inside sales outreach compared to Close.
At a glance
Inside sales CRM with built-in calling, SMS and email sequences.
Founded 2013 · From $49 · 7/8 tracked features
Best for: inside sales teams, high-volume outreach
See Close alternatives →Visual pipeline CRM designed for salespeople.
Founded 2010 · From $14 · 7/8 tracked features
Best for: sales reps, pipeline-focused SMBs
See Pipedrive alternatives →FAQ
Is Close cheaper than Pipedrive?
No, Close starts at $49 per seat while Pipedrive starts at $14 per seat, so Pipedrive is cheaper.
Do Close and Pipedrive offer lead scoring?
Neither Close nor Pipedrive offers lead scoring.
Which tool is better for inside sales teams?
Close is better for inside sales teams because it is specifically designed for high-volume outreach with built-in calling, SMS, and email sequences.
Do both tools have a mobile app and API?
Yes, both Close and Pipedrive offer a mobile app and a public API.
Is there a free plan for either tool?
No, neither Close nor Pipedrive offers a free plan.
Related comparisons
- Capsule vs Close
- Capsule vs Pipedrive
- Close vs Copper
- Close vs Freshsales
- Close vs HubSpot CRM
- Close vs Salesforce
Data last reviewed: pending verification. All CRM tools →