Close vs Copper: Which CRM Tool Is Better in 2026?
Close
From $49Copper
From $23Quick verdict
Overall pick: Tie
Copper costs less per seat ($23 vs $49) and suits teams already working in Gmail and Google Workspace, especially creative agencies. Close costs more per seat but includes a built-in dialer and call logs, which Copper lacks, making it the stronger fit for inside sales teams doing high-volume outreach. Neither tool offers lead scoring, so buyers needing that capability must look elsewhere.
- Copper's entry plan ($23) is 53% cheaper than Close's ($49).
- Only Close offers: built-in dialer & call logs.
Cost calculator
| Tool | Monthly | Yearly |
|---|---|---|
| Close · per user | $245.00 | $2940 |
| Copper · per user | $115.00 | $1380 |
Based on entry-level paid plans. Prices change, so check the vendor before you buy.
Which one should you choose?
| If you need… | Pick | Why |
|---|---|---|
| Inside sales team making frequent outbound calls | Close | Close includes a built-in dialer and call logs; Copper has no calling feature. |
| Budget-conscious team comparing per-seat cost | Copper | Copper starts at $23 per seat versus $49 per seat for Close. |
| Team working primarily in Gmail and Google Workspace | Copper | Copper is built specifically for Google Workspace and lists Gmail/Google Workspace teams as a best fit. |
| High-volume outreach via email sequences and SMS | Close | Close's tagline centers on built-in calling, SMS and email sequences, and it lists high-volume outreach as a best fit. |
| Creative agency needing a CRM | Copper | Copper lists creative agencies among its best-fit audiences. |
Feature comparison: Close vs Copper
| Feature | ||
|---|---|---|
| Free plan | ❌ | ❌ |
| Starting price | $49 /user/mo | $23 /user/mo |
| Visual sales pipelines | ✅ | ✅ |
| Email tracking & 2-way sync | ✅ | ✅ |
| Lead scoring | — | — |
| Built-in dialer & call logs | ✅ | — |
| Workflow automations | ✅ | ✅ |
| Revenue forecasting & reports | ✅ | ✅ |
| Mobile iOS / Android app | ✅ | ✅ |
| Public API | ✅ | ✅ |
Highlighted rows are where the tools differ.
Pros and cons
Close
- Includes a built-in dialer and call logs, which Copper does not offer
- Supports calling, SMS and email sequences for high-volume outreach
- Covers pipelines, email tracking, automations, reporting, mobile app and a public API
- Founded in 2013 with a clear inside sales focus
- Starts at $49 per seat, more than double Copper's $23 starting price
- No lead scoring
- No free plan
Copper
- Starts at $23 per seat, less than half Close's starting price
- Built specifically for Google Workspace, with Gmail/Google Workspace teams as a best fit
- Covers pipelines, email tracking, automations, reporting, mobile app and a public API
- Lists creative agencies among its target audiences
- No built-in dialer or call logs
- No lead scoring
- No free plan
At a glance
Inside sales CRM with built-in calling, SMS and email sequences.
Founded 2013 · From $49 · 7/8 tracked features
Best for: inside sales teams, high-volume outreach
See Close alternatives →The CRM built specifically for Google Workspace.
Founded 2013 · From $23 · 6/8 tracked features
Best for: Gmail / Google Workspace teams, creative agencies
See Copper alternatives →FAQ
Is Close cheaper than Copper?
No. Close starts at $49 per seat, while Copper starts at $23 per seat.
Does Copper have a built-in dialer?
No. Copper does not list calling or call logs among its features; Close does.
Do either of these tools offer lead scoring?
No. Neither Close nor Copper lists lead scoring as a feature.
Which tool is better for Google Workspace teams?
Copper, which is built specifically for Google Workspace and lists Gmail/Google Workspace teams as a best fit.
Do Close and Copper offer free plans?
No. Both are paid per-seat products with no free plan.
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Data last reviewed: pending verification. All CRM tools →