Help Scout Review: Pricing & Features (2026)
Human-centered shared inbox and knowledge base without ticket numbers.
Try Help Scout →Pricing
From $20 per user / month
Free plan: No
Founded: 2011
Features (6/8)
- ✅ Real-time live chat widget
- ✅ AI agent / automated chatbot resolution
- ✅ Omnichannel shared team inbox
- — SLA-based ticketing system
- ✅ Self-service help center / FAQ
- — Built-in voice telephony & call center
- ✅ Full customer timeline & context
- ✅ Public REST API & webhooks